As a QA Manager at Fountain, you'll lead a team of QA engineers responsible for ensuring the quality of our products. Collaborating closely with product managers, designers, software engineers, and customer support representatives, you'll ensure our products meet requirements and remain bug-free.To excel in this role, you should possess a proven knack for bug-hunting, regression & exploratory testing, and building out automated testing scripts for end-to-end workflows. You should be able to lead by example, but also keep a remote team engaged and functioning at a high level. You should also possess strong communication & collaboration skills across different team roles, as well as a curious & proactive mindset.The Fountain Engineering team is organized into product squads, each responsible for independently owning the product's quality and health. The teams are the domain experts of their products, are always looking to improve their operation, and iterate rapidly to develop new features. We build fast, and occasionally break things ;)This role requires collaboration within a globally distributed organization, spanning different time zones, continents, and cultures (including Western and Northern Europe, USA, South Africa, Mexico, and more).What you'll be doing:Mentoring a team of product QA experts to continue to deliver high quality product enhancements while maintaining a ship fast mentalityKeeping a user-first approach to testing, ensuring a positive end-user experienceGuiding the team to enhance and improve our overall automation so that our testing becomes more repeatable and consistentStrategize on how best to handle the challenge of AI, both as a tool and a product featureBe a clear voice and advocate for quality throughout the company, and champion how the make every step of the process quality focusedWorking with implementation and customer success teams to take customer learnings back into the testing cycles and product improvementsEngaging closely with product, design, and engineering teams throughout the product lifecycle, offering insights at every stageKeeping a fully remote QA team engaged, efficient and productiveProactively identifying and addressing process improvements in collaboration with team membersWhat you should bring:Proven experience leading and growing a remote QA team6+ years of experience QA, including experience testing on both desktop and mobile platforms3+ years of experience in writing and maintaining automated testing scripts for end-to-end workflows, ideally with Playwright or a Node.js frameworkCurious and analytical style that is always looking for ways to improve the process and teamThe ability to learn new concepts quickly, and be able to explain them to othersExperience in issue tracking software, Linear preferredResponsiveness and excellent communication skills, both written and verbal, to facilitate effective collaboration with the teamAbility to navigate ambiguity, escalate issues proactively, and multitask in a fast-paced environmentNice to have:Experience in setting up automated testing frameworksExperience in B2B SaaS startup environments and remote international settings is preferredKnowledge of one or more of the following programming languages: Ruby on Rails, React, TypeScript, MongoDB, Express

We are looking for a Senior Product Manager to own two critical products in our Talent Management suite: I-9 Center and Onboard.I-9 Center is our all-in-one I-9 compliance solution, designed to make complex, high-stakes compliance workflows easy to run at scale.Onboard streamlines onboarding so new hires get to their first day faster, and employers reduce no-shows and early churn.I-9 and onboarding are “must-work” workflows: high-volume, exception-heavy, and time-sensitive, spanning admin + worker experiences, integrations, and document flows. Success looks like reliable completion, easy rollout across roles/locations, and lower operational effort for customers and Fountain teams.What You’ll OwnProduct strategy and roadmap for I-9 Center and Onboard, with clear quarterly outcomes and an opinionated point of view on what “great” looks like.Discovery and validation across customers, prospects, Customer Success, Implementation, and Support to identify the highest-leverage problems to solve.End-to-end delivery of features from concept to launch, including requirements, acceptance criteria, launch & rollout planning, and post-launch iteration.Business and product outcomes, including activation, adoption, retention, workflow completion rates, and operational efficiency for customers.Cross-functional alignment across Engineering, Design, QA, Product Marketing, Sales, CS, and Implementation.What You’ll Be Doing:Improve completion, speed, reliability, and time-to-value for I-9 Center and Onboard.Reduce exceptions, retries, and manual intervention through better workflow states, error handling, and recovery paths.Increase admin visibility and audit readiness for compliance-sensitive workflows.Deliver platform- and integration-heavy work (APIs, data model changes, vendor dependencies) with Engineering, with clear sequencing and tradeoffs.Define success metrics and instrumentation, and use them to drive prioritization, launches, and post-launch iteration based on feedback and data.What You Should Bring:5+ years of product management experience in B2B SaaS, ideally in workflow-heavy, integration-heavy, or compliance-sensitive domains.Track record of shipping product that moved measurable outcomes (completion, reliability, activation, time-to-value, operational load), through cross-functional leadership, without relying on formal authority.Excellent written communication. You can produce specs and decision docs that are clear, structured, and actionable.Comfort with ambiguity and competing priorities, paired with an execution-first mindset.Data fluency. You can define meaningful metrics, use them to guide decisions, and connect work to outcomes.Nice to HaveExperience with HR tech, onboarding, document workflows, e-signatures, or compliance products.Experience with API-first platforms and complex integrations.Experience partnering with Implementation and Support teams to reduce operational load and improve customer time-to-value.

Fountain is experiencing rapid growth, and our sales team is expanding! We're looking for a highly-motivated Sales Development Representative (SDR) who is results-driven and eager to make an impact. As an SDR, you'll play a pivotal role in generating new business opportunities and building relationships with potential customers.This role is perfect for someone passionate about sales, energized by fast-paced environments, and excited to make an impact at a company redefining hiring. You’ll gain hands-on experience, work with cutting-edge AI tools like Fountain’s AI Recruiter and CoPilot, and partner with HR leaders, CHROs, and talent teams across retail, hospitality, and other high-volume industries to transform how frontline teams are hired and onboarded.What You’ll Be DoingRespond to Inbound Demo Requests: Handle inbound email requests from prospects, schedule qualification calls, and lead early-stage sales conversations. Quickly assess if prospects align with Fountain’s solutionsAccount Research: Conduct research to identify accounts that fit Fountain’s Ideal Customer Profile (ICP) and support Account Executives (AEs) with insights that inform account plansSales Outreach: Use Salesforce, Gong, Engage, LinkedIn, and AI-driven tools like CoPilot for both outbound and inbound sales activitiesCollaboration: Partner with sales and marketing teams to ensure a seamless and engaging customer journey for prospects. Build strong, lasting relationships internally and externallyPre & Post Event Lead Management: Assist in preparing for events by managing lead outreach and follow-ups to maximize engagementEvent Support: Provide on-site support for the sales team, delivering account intelligence for in-person conversations. Occasionally join the team at events to assist with staffing and lead generationWhat You Should BringMinimum of 1 year in an SDR or sales role at a startup or high-growth companyExperience in cold calling and emailing, making 60+ outbound calls per dayProven ability to manage your calendar and prioritize tasks in a fast-paced office or hybrid environmentExceptional communication skills, both internally and externallyProficiency with Salesforce, Gong, and other sales tools; experience with AI-driven tools like CoPilot is a plusStrong work ethic, adaptability, and willingness to learn in a dynamic, evolving sales environmentWork location: This role is primarily based in-office in the 85225 area, with flexibility to work from home 1–2 days per week.Salary Range: $55,000 - $65,000 USD base + commission#LI-KS1

As a Commercial Account Executive, you will be responsible for selling Fountain solutions to large employers in industries where the hourly workforce is core to business operations.  These industries include retail and grocery, hospitality and food services, logistics and transportation, business and professional services, and healthcare. Your accounts will have at least 5,000 employees (with an emphasis on 10,000 employees and up), and your buyers will be senior executives in talent acquisition and business operations.What you'll be doing:Prospect to key accounts within your territory, building a sustainable pipeline in partnership with marketing and sales developmentUnderstand and promote Fountain’s vision, products, and value proposition, taking a value-first approach to selling our solutionsManage a complex enterprise sales process, working with and driving consensus among our stakeholders in HR, recruiting, business operations, IT, and other corporate functionsClose new accounts for 5-6 figure annual recurring revenueSet up customers for long-term success, selling with honesty and integrityTrack all customer information and progress in Salesforce and other Fountain toolsContribute to a culture of accountability and a team-selling approachWhat you should bring:The successful candidate will be a highly intelligent and inspirational salesperson who has the following experience and personal characteristics:Minimum 5 years of experience in software sales, with a heavy emphasis on selling business solutions to senior executivesProven track record of exceeding sales quotas and closing 5-6 figure dealsStrong knowledge of technology solutions serving the recruiting, HR, and/or hourly workforce market, including the buyer personas and value drivers at the executive levelPrior experience in startup organizations and selling products that are novel or require creativity and evangelism2 or more years of experience working 100% remotelyWillingness to travel often for events (1+ per month)Salary Range: $90,000 - $100,000K USD + commission, depending on location and experience#LI-KS1

We're looking for a Channel Partner Manager who drives revenue growth through our partner ecosystem while keeping the operational engine running smoothly. This isn't just about coordination, it's about activating partners, unlocking new revenue streams, and turning integrations into go-to-market assets.You'll own the growth agenda for our screening, sourcing, and marketplace channel partners - building joint value propositions, enabling partner sales teams, and tracking what's actually driving pipeline and closed deals. The operational excellence matters, but it's in service of one goal: making our partners successful revenue drivers.If you get energized by the idea of building a partner motion from the ground up and proving its impact with real numbers, this role is for you.What you'll do:Drive partner-sourced revenueOwn quarterly growth targets for partner-influenced and partner-sourced dealsBuild and execute joint GTM plans with strategic partners (co-marketing, co-selling, referral programs)Enable partner sales teams with positioning, demo flows, and competitive insightsTrack partner pipeline, conversion rates, and revenue attributionActivate and scale the channelIdentify which partnerships have the highest revenue potential and prioritize accordinglyDesign partner incentive structures and co-sell motions that drive actionCreate partner enablement materials: pitch decks, case studies, ROI calculators, integration guidesRun regular partner business reviews to course-correct and find new opportunitiesKeep partner work moving (with purpose)Program-manage active initiatives across screening, sourcing, platform, and HCM partnershipsTrack integrations, pilots, and launches—but always with an eye on revenue impactSurface risks early and coordinate solutions before they stall dealsBe the go-to contact for partners and internal teams when things need to move fastOwn the operational backboneMaintain revenue-sharing agreements, partner documentation, and deal registration processesBuild dashboards that show what's working: partner-sourced pipeline, deal velocity, win ratesReduce friction in partner workflows, make it easy for partners to sell with usWhat you bring:Required2–4 years in channel partnerships, partner marketing, or partnerships operations in a B2B SaaS companyDemonstrated experience driving measurable revenue or pipeline through partner channelsComfort operating in ambiguity, you build the playbook, you don't wait for oneStrong project management skills: you track, chase, and close loopsAbility to influence internal teams (Sales, Product, Marketing) and external partners without formal authorityClear communication skills and a bias toward actionPreferredExperience building partner GTM programs from early stages (not just maintaining established ones)Familiarity with partner deal registrationBackground in HR tech, marketplace partnerships, or technical integrationsUnderstanding of how integrations become revenue drivers (not just feature checkbox items)Track record of hitting partner-driven revenue targetsWho thrives hereYou think like a GM, connecting partnerships work to revenue outcomes, not just "completed initiatives"You're energized by building things from scratch and proving they work with dataYou can toggle between strategy (what should we do?) and execution (making it happen)You're comfortable being measured on revenue impact, not just activityYou don't need perfect clarity to take smart actionWho struggles hereTreating partnerships as a support function instead of a growth leverWaiting for partners to come to you instead of actively driving engagementGetting lost in operational details without connecting them to business outcomesNeeding constant direction or formal authority to push work forwardOver-indexing on process documentation instead of partner activationWhy this role mattersOur partner ecosystem is at an inflection point. We've built strong integrations & now we need someone who can turn those partnerships into a repeatable revenue channel. This role owns making that happen.You'll work directly with our VP of GTM Operations and VP of Partners to define what good looks like, prove it works, and scale it. If you can show you're not just executing but driving strategic decisions with real revenue impact, there's a clear path to owning larger partner segments and building out a team.What success looks like in year onePartner-sourced pipeline is tracking consistently and growing QoQ2–3 strategic partners have active co-sell motions with measurable winsInternal teams (Sales, Product, Marketing) see partners as a real growth channel, not just integrationsYou've built the operational foundation that lets us scale partnerships without chaosSalary Range: $130,000 - $150,000 + bonus, depending on location and experience

As a Senior Software Engineer at Fountain, you will collaborate with a diverse team of engineers, designers, and product managers to create user-centered web applications that empower organizations to improve employee retention.To succeed in this position, it is important to have a proven track record of working with rich enterprise products and possess strong problem solving skills, and a solid technical background in frontend/backend development, data structures, and architecture.The Fountain Engineering team is organized into product squads, each responsible for independently owning the product's health and market fit. The teams are the domain experts of their products, and are always looking to improve their operation.We are a rapidly growing team that operates with agility and speed. You will be expected to find creative solutions even when faced with uncertainty, and you will have the freedom to do so. In fact, you will operate with the autonomy typically found in early-stage product development, rather than in a larger organization.This role requires collaboration within a globally distributed organization, spanning different time zones, continents, and cultures (including Western and Northern Europe, USA, South Africa, Mexico, and more).What you’ll be doing:Design, develop, test, and maintain product features and enhancementsCollaborating closely with product and design teams to bring features to lifeReview and collaborate with other developers' workImplement RESTful API endpoints, build new functionality in our Express/Node.js backend codebase, build upon our MongoDB modelEnsure the quality, reliability, operations, and security of all our productsIdentifying and addressing performance bottlenecks and optimizing applications for maximum speed, scalability and ease of useStaying up-to-date with industry trends and continuously seeking opportunities to enhance the user experienceWhat you should bring:5+ years of experience in full stack software engineering Proven experience in product-oriented software developmentProficiency in modern technologies, including but not limited to:React, TypeScript, MongoDB, Express (must have) TailwindCSS, MUI, Vite Ruby on Rails (nice to have)Testing Suite -  Vitest/Jest, PlaywrightStrong problem-solving skills and the ability to think critically about user interactions and system architectureAbility to work independently and confidently, even in dynamic situations and with limited informationExcellent communication skills, both written and verbal, in English, to effectively collaborate with team members and stakeholdersNice to Have:Experience in B2B SaaS startup environments and remote international settings is strongly preferredFamiliarity with event-driven architectures, serverless architectures, high volume architectures, API strategies, MongoDB, AWS, micro-services, web security, and Agile methods is highly desirableExperience working in an Agile development environment, collaborating with cross-functional teamsPast positions in startups and international contexts will be appreciated

As a Quality Assurance Engineer at Fountain, you'll join a team of QA engineers responsible for ensuring the quality of our products. Collaborating closely with product managers, designers, software engineers, and customer support representatives, you'll ensure our products meet requirements and remain bug-free.To excel in this role, you should possess a proven knack for bug-hunting, regression & exploratory testing, and building out automated testing scripts for end-to-end workflows. You should also possess strong communication & collaboration skills across different team roles, as well as a curious & proactive mindset.The Fountain Engineering team is organized into product squads, each responsible for independently owning the product's quality and health. The teams are the domain experts of their products, are always looking to improve their operation, and iterate rapidly to develop new features. We build fast, and occasionally break things ;)This role requires collaboration within a globally distributed organization, spanning different time zones, continents, and cultures (including Western and Northern Europe, USA, South Africa, Mexico, and more).What you'll be doing:Conducting comprehensive end-to-end testing of new features, enhancements, and bug fixes across desktop and mobile platformsKeeping a user-first approach to testing, ensuring a positive end-user experiencePerforming regression test on existing products end-to-end to ensure stability before releasesWriting and maintaining automation scripts for end-to-end workflowsClearly documenting issues and improvements to the engineering teamWorking with implementation and customer success teams to reproduce, document, and escalate user-reported issuesEngaging closely with product, design, and engineering teams throughout the product lifecycle, offering insights at every stageProviding regular updates on testing progress and overall product quality to the QA team and other stakeholdersAssisting remote colleagues with questions about functionality that you’ve testedDocumenting internal-facing summaries of notable features that you’ve testedProactively identifying and addressing process improvements in collaboration with team membersWhat you should bring:4+ years of experience in manual QA, including experience testing on both desktop and mobile platformsAbility to read and understand code with focus on early defect preventionThe ability to learn new concepts quickly, and be able to explain them to othersUnderstanding of agile development processesExperience in issue tracking software, Linear preferredResponsiveness and excellent communication skills, both written and verbal, to facilitate effective collaboration with the teamAbility to navigate ambiguity, escalate issues proactively, and multitask in a fast-paced environmentNice to have:Experience in B2B SaaS startup environments and remote international settings is preferred

We are seeking a highly skilled and motivated individual to join our team as a Senior Integration Consultant.  You will be responsible for helping us achieve the full potential of the integrations we build and working alongside a global software development group, directly with our customers and our key technical partners within the recruiting, HR and payroll space.  To succeed in this position, it is important to have a proven track record of integrations across multiple complex systems at scale and to provide guidance for future integrations and implementations.  This role is essential to defining how we enable custom integrations thus enhancing our efficiency during and post-implementation and in turn, further elevating the customer experience.What you'll be doing:Own end-to-end delivery of third-party integrations, with a focus on HRIS and CRM systemsScope technical integrations in partnership with Solutions and Customer Success teamsLead complex data migrations and system imports/exports (ATS, CRM, HRIS, etc.)Build and configure integrations using middleware tools (e.g., Prismatic, Workato, Zapier)Troubleshoot cross-system integration issues and implement scalable solutionsCreate integration documentation and summaries for customers and internal teamsPartner with Engineering to shape the integration roadmap and product workflowsDefine rollout strategies and best practices for new and existing customer integrationsManage multiple concurrent integration projects from requirements gathering through launchCommunicate clearly with customers and executives, including during escalationsServe as a technical advisor for API-based, customer-led integrationsContinuously improve integration processes through internal and customer feedbackWhat you should bring:7+ years in sales engineering, solution consulting, technical implementation, or integrations within HR techExperience integrating with major HCM systems (e.g., SAP, UKG, Workday, Oracle, ADP)Strong expertise in APIs, webhooks, and event-driven architecturesDeep understanding of system-to-system integrationsProven ability to manage complex technical projects in fast-paced environmentsExperience collaborating with developers and communicating technical concepts to non-technical stakeholdersStrong project management skills and attention to detailFamiliarity with AI tools for operational efficiencyNice to have:Bachelor’s degree in Computer Science, Engineering, or related fieldExperience with Workato, Zapier, Prismatic, or similar middlewareProficiency in JavaScript, TypeScript, or PythonSQL and scripting experienceStartup and remote/international work experience

As the Senior Product Manager for Agentic AI Systems, you will own the strategy, architecture, and execution of our AI agent ecosystem across the product portfolio. You'll serve as the connective tissue between product squads, ensuring our agents work seamlessly together while defining the future of intelligent, autonomous workflows.You'll partner closely with Engineering to architect best-in-class agentic systems—balancing technical excellence with product outcomes. And you'll get hands-on, building and deploying insights agents that unlock value across every product in our suite.This role requires both strategic vision and tactical execution. You'll set standards, coordinate across teams, and roll up your sleeves to ship agents that truly work.What You'll Build:Cross-Product Agent Orchestration Define how agents communicate, share context, and collaborate across product boundaries. Build the connective layer that makes our agent ecosystem greater than the sum of its parts.Agentic Architecture & Standards Partner with Engineering to establish architectural patterns, tooling standards, and best practices that scale across all product squads building agents.Insights Agents Portfolio Hands-on development of intelligent agents that surface recommendations, automate analysis, and deliver proactive insights across the platform.What You'll be Doing:Lead agent coordination across product squads—ensuring alignment on architecture, shared tooling, and integration patternsCo-define the agentic product vision and translate it into clear roadmaps, standards, and squad-level initiativesPartner with Engineering to architect scalable, reliable, and maintainable agentic systems—making technical trade-offs between capability and complexityBuild agents yourself—design, prototype, and deploy insights agents using LLMs, agent frameworks, and orchestration toolsEstablish best practices for agent design: prompting strategies, tool usage, error handling, evaluation, and observabilityDrive experimentation with new agentic capabilities—RAG, multi-agent systems, tool calling, reasoning patternsDefine success metrics for agent performance, reliability, and user value; iterate based on dataCommunicate effectively across technical and non-technical stakeholders—from architecture docs to executive updatesCoordinate with Product, Design, and Data teams to ensure agents deliver measurable customer and business valueWhat You Should Bring:5+ years of product management experience in B2B SaaS, AI/ML products, or developer-focused platformsHands-on experience building with LLMs and agentic systems—you've shipped AI agents, or built autonomous workflowsStrong technical depth—you can engage in architecture discussions, review system designs, and make informed trade-offs on APIs, data flows, and infrastructureProven ability to coordinate across teams—you've aligned multiple squads on shared infrastructure, platforms, or technical standardsExcellent written communication—clear specs, architecture docs, and stakeholder updates that get teams alignedBias toward action—you prototype quickly, ship iteratively, and learn from real-world usageCuriosity about emerging AI patterns—you stay current on agentic AI research, tooling, and best practicesNice to Have:Experience with AI/ML evaluation and observability—understanding how to measure agent performance, reliability, and qualityExperience building developer platforms, SDKs, or shared infrastructureFamiliarity with prompt engineering, RAG architectures, or agent evaluation frameworksPrior work in workflow automation, or data-intensive applicationsLocation and Timezone:Fully remote (International/Non-US)Must be available for partial overlap with US working hours (~6hrs overlap with US Pacific Time)Why Join Us?:Shape the future of agentic AI in a production environment with real users and high-stakes workflowsCo-design the architecture that will power intelligent automation across our entire product suiteWork at the intersection of cutting-edge AI and practical product deliveryCollaborate with world-class product, engineering, and AI teams pushing the boundaries of what's possibleThrive in a remote-first culture focused on trust, autonomy, and high-impact workCompetitive compensation and international contractor benefitsContract Details:Contract length: 12 months full-time, renewableSalary range: €80,000 - €90,000 per year

As a Solution Consultant, you’ll be responsible for partnering with our Account Executives (AE) throughout all steps of the deal cycle, focusing primarily on sales efforts at a practical and operational level. You are the product and packaging expert for our AE team. You will expertly deliver Fountain product demonstrations and share technical/product knowledge to prospects and customers. You are also key partners in scoping the implementation and wrangling the necessary resources (people and information) on behalf of the deal. You will maintain cross-functional relationships with product, engineering, marketing, and customer success in order to effectively communicate the latest product features and customer needs.You should be adept at navigating presentations to identify and excite persona-based decision-makers, detractors, and champions. Above all, you should be driven, a self-starter, and scrappy. You're looked at not just as a product expert, but as a thought leader that helps get the deal across the finish line. What you’ll be doing:Provide prospective customers with demonstrations that showcase Fountains offerings and how our solutions align with their business strategies and goalsWork closely with AEs throughout the sales cycle as one team to help drive revenueContribute to the qualification of prospects, proposed demonstration criteria, proof of concept system builds and sales cycle closure plansOwn and complete functional/technical sections of customer submitted requests for proposalOngoing knowledge transfer, training, and support of team membersTraveling about once per month for customer and/or team meetingsParticipate in marketing events to drive pipeline growth What you should bring:Proven expertise in value selling, problem-solving, and industry knowledgeAbility to conduct demo discovery with prospective customers to determine their challenges and deliver product demonstrations that  align our solution with their needsOutstanding and dynamic presentation skillsAbility to prioritize multiple projects individually as well as working cross-functionallyUnderstanding of the HR technology competitive landscapeBA/BS University degree with a concentration in marketing, promotions, advertising sales, business administration, communications, computer science, information technology, or computer engineering preferred3+ years of pre-sales experienceExperience selling to HR and HR tech preferredSalary Range: $113,000 - $145,000 + bonus, depending on location & experience