Showing 6 jobs
We are looking for a Senior Product Manager to own two critical products in our Talent Management suite: I-9 Center and Onboard.I-9 Center is our all-in-one I-9 compliance solution, designed to make complex, high-stakes compliance workflows easy to run at scale.Onboard streamlines onboarding so new hires get to their first day faster, and employers reduce no-shows and early churn.I-9 and onboarding are “must-work” workflows: high-volume, exception-heavy, and time-sensitive, spanning admin + worker experiences, integrations, and document flows. Success looks like reliable completion, easy rollout across roles/locations, and lower operational effort for customers and Fountain teams.What You’ll OwnProduct strategy and roadmap for I-9 Center and Onboard, with clear quarterly outcomes and an opinionated point of view on what “great” looks like.Discovery and validation across customers, prospects, Customer Success, Implementation, and Support to identify the highest-leverage problems to solve.End-to-end delivery of features from concept to launch, including requirements, acceptance criteria, launch & rollout planning, and post-launch iteration.Business and product outcomes, including activation, adoption, retention, workflow completion rates, and operational efficiency for customers.Cross-functional alignment across Engineering, Design, QA, Product Marketing, Sales, CS, and Implementation.What You’ll Be Doing:Improve completion, speed, reliability, and time-to-value for I-9 Center and Onboard.Reduce exceptions, retries, and manual intervention through better workflow states, error handling, and recovery paths.Increase admin visibility and audit readiness for compliance-sensitive workflows.Deliver platform- and integration-heavy work (APIs, data model changes, vendor dependencies) with Engineering, with clear sequencing and tradeoffs.Define success metrics and instrumentation, and use them to drive prioritization, launches, and post-launch iteration based on feedback and data.What You Should Bring:5+ years of product management experience in B2B SaaS, ideally in workflow-heavy, integration-heavy, or compliance-sensitive domains.Track record of shipping product that moved measurable outcomes (completion, reliability, activation, time-to-value, operational load), through cross-functional leadership, without relying on formal authority.Excellent written communication. You can produce specs and decision docs that are clear, structured, and actionable.Comfort with ambiguity and competing priorities, paired with an execution-first mindset.Data fluency. You can define meaningful metrics, use them to guide decisions, and connect work to outcomes.Nice to HaveExperience with HR tech, onboarding, document workflows, e-signatures, or compliance products.Experience with API-first platforms and complex integrations.Experience partnering with Implementation and Support teams to reduce operational load and improve customer time-to-value.
Remote
Full Time
Intermediate or Experienced
As a Commercial Account Executive, you will be responsible for selling Fountain solutions to large employers in industries where the hourly workforce is core to business operations. These industries include retail and grocery, hospitality and food services, logistics and transportation, business and professional services, and healthcare. Your accounts will have at least 5,000 employees (with an emphasis on 10,000 employees and up), and your buyers will be senior executives in talent acquisition and business operations.What you'll be doing:Prospect to key accounts within your territory, building a sustainable pipeline in partnership with marketing and sales developmentUnderstand and promote Fountain’s vision, products, and value proposition, taking a value-first approach to selling our solutionsManage a complex enterprise sales process, working with and driving consensus among our stakeholders in HR, recruiting, business operations, IT, and other corporate functionsClose new accounts for 5-6 figure annual recurring revenueSet up customers for long-term success, selling with honesty and integrityTrack all customer information and progress in Salesforce and other Fountain toolsContribute to a culture of accountability and a team-selling approachWhat you should bring:The successful candidate will be a highly intelligent and inspirational salesperson who has the following experience and personal characteristics:Minimum 5 years of experience in software sales, with a heavy emphasis on selling business solutions to senior executivesProven track record of exceeding sales quotas and closing 5-6 figure dealsStrong knowledge of technology solutions serving the recruiting, HR, and/or hourly workforce market, including the buyer personas and value drivers at the executive levelPrior experience in startup organizations and selling products that are novel or require creativity and evangelism2 or more years of experience working 100% remotelyWillingness to travel often for events (1+ per month)Salary Range: $90,000 - $100,000K USD + commission, depending on location and experience#LI-KS1
Remote
Full Time
Intermediate or Experienced
We are seeking a highly skilled and motivated individual to join our team as a Senior Integration Consultant. You will be responsible for helping us achieve the full potential of the integrations we build and working alongside a global software development group, directly with our customers and our key technical partners within the recruiting, HR and payroll space. To succeed in this position, it is important to have a proven track record of integrations across multiple complex systems at scale and to provide guidance for future integrations and implementations. This role is essential to defining how we enable custom integrations thus enhancing our efficiency during and post-implementation and in turn, further elevating the customer experience.What you'll be doing:Own end-to-end delivery of third-party integrations, with a focus on HRIS and CRM systemsScope technical integrations in partnership with Solutions and Customer Success teamsLead complex data migrations and system imports/exports (ATS, CRM, HRIS, etc.)Build and configure integrations using middleware tools (e.g., Prismatic, Workato, Zapier)Troubleshoot cross-system integration issues and implement scalable solutionsCreate integration documentation and summaries for customers and internal teamsPartner with Engineering to shape the integration roadmap and product workflowsDefine rollout strategies and best practices for new and existing customer integrationsManage multiple concurrent integration projects from requirements gathering through launchCommunicate clearly with customers and executives, including during escalationsServe as a technical advisor for API-based, customer-led integrationsContinuously improve integration processes through internal and customer feedbackWhat you should bring:7+ years in sales engineering, solution consulting, technical implementation, or integrations within HR techExperience integrating with major HCM systems (e.g., SAP, UKG, Workday, Oracle, ADP)Strong expertise in APIs, webhooks, and event-driven architecturesDeep understanding of system-to-system integrationsProven ability to manage complex technical projects in fast-paced environmentsExperience collaborating with developers and communicating technical concepts to non-technical stakeholdersStrong project management skills and attention to detailFamiliarity with AI tools for operational efficiencyNice to have:Bachelor’s degree in Computer Science, Engineering, or related fieldExperience with Workato, Zapier, Prismatic, or similar middlewareProficiency in JavaScript, TypeScript, or PythonSQL and scripting experienceStartup and remote/international work experience
Remote
Full Time
Intermediate or Experienced
As a Senior Software Engineer at Fountain, you will collaborate with a diverse team of engineers, designers, and product managers to create user-centered web applications that empower organizations to improve employee retention.To succeed in this position, it is important to have a proven track record of working with rich enterprise products and possess strong problem solving skills, and a solid technical background in frontend/backend development, data structures, and architecture.The Fountain Engineering team is organized into product squads, each responsible for independently owning the product's health and market fit. The teams are the domain experts of their products, and are always looking to improve their operation.We are a rapidly growing team that operates with agility and speed. You will be expected to find creative solutions even when faced with uncertainty, and you will have the freedom to do so. In fact, you will operate with the autonomy typically found in early-stage product development, rather than in a larger organization.This role requires collaboration within a globally distributed organization, spanning different time zones, continents, and cultures (including Western and Northern Europe, USA, South Africa, Mexico, and more).What you’ll be doing:Design, develop, test, and maintain product features and enhancementsCollaborating closely with product and design teams to bring features to lifeReview and collaborate with other developers' workImplement RESTful API endpoints, build new functionality in our Express/Node.js backend codebase, build upon our MongoDB modelEnsure the quality, reliability, operations, and security of all our productsIdentifying and addressing performance bottlenecks and optimizing applications for maximum speed, scalability and ease of useStaying up-to-date with industry trends and continuously seeking opportunities to enhance the user experienceWhat you should bring:5+ years of experience in full stack software engineering Proven experience in product-oriented software developmentProficiency in modern technologies, including but not limited to:React, TypeScript, MongoDB, Express (must have) TailwindCSS, MUI, Vite Ruby on Rails (nice to have)Testing Suite - Vitest/Jest, PlaywrightStrong problem-solving skills and the ability to think critically about user interactions and system architectureAbility to work independently and confidently, even in dynamic situations and with limited informationExcellent communication skills, both written and verbal, in English, to effectively collaborate with team members and stakeholdersNice to Have:Experience in B2B SaaS startup environments and remote international settings is strongly preferredFamiliarity with event-driven architectures, serverless architectures, high volume architectures, API strategies, MongoDB, AWS, micro-services, web security, and Agile methods is highly desirableExperience working in an Agile development environment, collaborating with cross-functional teamsPast positions in startups and international contexts will be appreciated
Remote
Full Time
Intermediate or Experienced
As a Quality Assurance Engineer at Fountain, you'll join a team of QA engineers responsible for ensuring the quality of our products. Collaborating closely with product managers, designers, software engineers, and customer support representatives, you'll ensure our products meet requirements and remain bug-free.To excel in this role, you should possess a proven knack for bug-hunting, regression & exploratory testing, and building out automated testing scripts for end-to-end workflows. You should also possess strong communication & collaboration skills across different team roles, as well as a curious & proactive mindset.The Fountain Engineering team is organized into product squads, each responsible for independently owning the product's quality and health. The teams are the domain experts of their products, are always looking to improve their operation, and iterate rapidly to develop new features. We build fast, and occasionally break things ;)This role requires collaboration within a globally distributed organization, spanning different time zones, continents, and cultures (including Western and Northern Europe, USA, South Africa, Mexico, and more).What you'll be doing:Conducting comprehensive end-to-end testing of new features, enhancements, and bug fixes across desktop and mobile platformsKeeping a user-first approach to testing, ensuring a positive end-user experiencePerforming regression test on existing products end-to-end to ensure stability before releasesWriting and maintaining automation scripts for end-to-end workflowsClearly documenting issues and improvements to the engineering teamWorking with implementation and customer success teams to reproduce, document, and escalate user-reported issuesEngaging closely with product, design, and engineering teams throughout the product lifecycle, offering insights at every stageProviding regular updates on testing progress and overall product quality to the QA team and other stakeholdersAssisting remote colleagues with questions about functionality that you’ve testedDocumenting internal-facing summaries of notable features that you’ve testedProactively identifying and addressing process improvements in collaboration with team membersWhat you should bring:4+ years of experience in manual QA, including experience testing on both desktop and mobile platformsAbility to read and understand code with focus on early defect preventionThe ability to learn new concepts quickly, and be able to explain them to othersUnderstanding of agile development processesExperience in issue tracking software, Linear preferredResponsiveness and excellent communication skills, both written and verbal, to facilitate effective collaboration with the teamAbility to navigate ambiguity, escalate issues proactively, and multitask in a fast-paced environmentNice to have:Experience in B2B SaaS startup environments and remote international settings is preferred
Remote
Full Time
Intermediate or Experienced
The RoleWe’re hiring an Enterprise Account Executive to help build and scale Fountain’s enterprise business.Enterprise deals at Fountain are complex, strategic engagements that involve HR, operations, IT, and executive leadership. These partnerships often result in multi-year, six- and seven-figure deployments across large distributed workforces.This role is designed for a seller who enjoys building pipeline, navigating complex organizations, and helping companies rethink how they hire and manage their workforce.You will own the full sales cycle from prospecting and executive discovery through negotiation and close.What You’ll DoBuild and manage a pipeline of enterprise opportunities within your territoryProspect and engage Fortune 500 organizations that can benefit from FountainLead complex, multi-stakeholder sales cycles from discovery through closeDevelop relationships with senior leaders across HR, operations, and ITHelp customers rethink hiring workflows and workforce operationsPartner with product and leadership to shape Fountain’s enterprise strategyWhat We’re Looking For5+ years selling enterprise SaaS solutionsTrack record of creating pipeline and winning new enterprise customersExperience navigating complex, multi-stakeholder sales processesComfort selling to senior leaders and executive decision makersCuriosity about how large organizations operate and how technology transforms themThe best candidates for this role enjoy building relationships with customers long before a purchase decision exists and are energized by opening strategic opportunities inside large organizations.Salary Range: $120,000 - $130,000 USD + commission, depending on location and experience
Remote
Full Time
Intermediate or Experienced
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