As a Senior Software Engineer in the Fountain One platform team, you will be part of a dedicated team of 4 developers working on developing new products and features that span across the entire Fountain suite of products, which includes planning, architecture, development, and maintenance. To do so, you will receive support from product managers, designers, and other software engineersThe Fountain platform team is organized into product squads, each responsible for various areas across multiple stacks. The goal of this team is to deliver platform and product enhancements to increase customer value and engineering practices across the various Fountain offerings.The team operates with agility and speed. You will be expected to make decisions even when faced with uncertainty, and you will have the freedom to do so. In fact, you will operate with the autonomy typically found in early-stage product development, rather than in a larger organization. You will have the opportunity and be expected to use the latest AI tools to boost your development, as well as contribute to agentic AI-driven systems that enhance the quality of releases through automated processes.This role requires collaboration within a globally distributed organization, spanning different time zones, continents, and cultures (including Western and Northern Europe, USA, South Africa, India, and more).What you’ll be doing:Develop, maintain and test multiple critical systems with high trafficWork closely with product teams to deliver customer valueWork closely with other engineering teams to deliver concrete developer experience gainsImplement reactive systems that enhance performance, security and stabilityDrive key software architecture decisionsImprove our agentic development systems and processesEngage in code reviews and pair programming sessions to uphold code excellence, uniformity, and adherence to best practicesIdentify and resolve performance constraints, optimizing applications for peak speed, scalability, and user convenienceStaying up-to-date with industry trends, continuously seeking opportunities to enhance the user experienceWhat you should bring:Minimum 5 years of extensive software engineering experience, more backend-orientedDemonstrated track record in product-focused software developmentUnderstanding of complex software architecturesStrong problem-solving abilities, including using AI toolsAbility to bridge enterprise customer problems and code seamlessly, showcasing a keen sense of UX as well as security/consistency/scalability considerationsSolid understanding of the limitations and benefits of AI tooling assisted development.Excellent communication skills, both written and verbal, to foster effective collaboration with team members and stakeholdersCapability to work autonomously and confidently, even amidst dynamic circumstances.Demonstrated ability to identify and address misaligned system architecturesProficiency in Agile methodologies, with a history of collaboration within cross-functional teamsPreference for candidates with prior experience in startup environments and remote international settings

We are looking for a highly motivated Application Security Engineer to join our platform team. In this role, you will be a crucial bridge in securing our platforms, proactively embedding security into our development process.Our core application relies heavily on TypeScript/JavaScript and Ruby. We’re looking for someone with an eagerness to dive into the code, hunt and patch vulnerabilities, and be able to build security features in our platform. You will have the opportunity to learn from experienced security professionals, grow your skill set, and make a tangible impact on a platform used by millions of applicants globally.What You’ll Be Doing:• Secure the Codebase: Assist in performing manual and automated security code reviews on our primarily TypeScript/JavaScript and Ruby repositories. • Vulnerability Management: Triage, validate, and prioritize security findings from our automated scanners (SAST/DAST/SCA) and external bug bounty programs. • DevSecOps Support: Help maintain and tune security tooling within our CI/CD pipelines to ensure we catch flaws before they reach production. • Collaborate and Educate: Partner closely with software engineers to explain security risks, provide remediation guidance, and promote a culture of secure coding. • Threat Modeling: Shadow and assist senior security engineers in threat modeling sessions to identify potential attack vectors during the design phase of new features. • Incident Response: Support the security team in investigating and mitigating application-level security alerts and incidents.What You Should Bring: • Experience: 1–3 years of experience in software development, IT, or cybersecurity (can include equivalent internships, bootcamps, or personal security research). • Technical Knowledge: A solid foundational understanding of web application architecture and common security flaws (e.g., OWASP Top 10, CWE). • Code Fluency: The ability to read, understand, and write basic code in TypeScript/ JavaScript or Ruby. You should feel comfortable navigating a modern software repository. • Problem Solving: An analytical mindset with a passion for figuring out how things work—and how to break them safely. • Communication: Excellent written and verbal communication skills. You can explain a technical vulnerability to a developer without sounding accusatory (we assume positive intent and build trust!). • Drive: A "Run" mentality. You are a self-starter who rejects complacency and is eager to continuously learn and grow in the AppSec space. Bonus Points: • Hands-on experience with modern application security testing tools (e.g., Burp Suite, Snyk, Aikido, ZAP).• Familiarity with assessing codebases and platforms using AI tooling. • Familiarity with cloud security concepts (AWS ). • Active participation in Bug Bounty platforms. • Basic understanding of containerization and orchestration (Docker, Kubernetes).

As a Senior Software Engineer in the Fountain One platform team, you will be part of a dedicated team of 4 developers working on developing new products and features that span across the entire Fountain suite of products, which includes planning, architecture, development, and maintenance. To do so, you will receive support from product managers, designers, and other software engineersThe Fountain platform team is organized into product squads, each responsible for various areas across multiple stacks. The goal of this team is to deliver platform and product enhancements to increase customer value and engineering practices across the various Fountain offerings.The team operates with agility and speed. You will be expected to make decisions even when faced with uncertainty, and you will have the freedom to do so. In fact, you will operate with the autonomy typically found in early-stage product development, rather than in a larger organization. You will have the opportunity and be expected to use the latest AI tools to boost your development, as well as contribute to agentic AI-driven systems that enhance the quality of releases through automated processes.This role requires collaboration within a globally distributed organization, spanning different time zones, continents, and cultures (including Western and Northern Europe, USA, South Africa, India, and more).What you’ll be doing:Develop, maintain and test multiple critical systems with high trafficWork closely with product teams to deliver customer valueWork closely with other engineering teams to deliver concrete developer experience gainsImplement reactive systems that enhance performance, security and stabilityDrive key software architecture decisionsImprove our agentic development systems and processesEngage in code reviews and pair programming sessions to uphold code excellence, uniformity, and adherence to best practicesIdentify and resolve performance constraints, optimizing applications for peak speed, scalability, and user convenienceStaying up-to-date with industry trends, continuously seeking opportunities to enhance the user experienceWhat you should bring:Minimum 5 years of extensive software engineering experience, more backend-orientedDemonstrated track record in product-focused software developmentUnderstanding of complex software architecturesStrong problem-solving abilities, including using AI toolsAbility to bridge enterprise customer problems and code seamlessly, showcasing a keen sense of UX as well as security/consistency/scalability considerationsSolid understanding of the limitations and benefits of AI tooling assisted development.Excellent communication skills, both written and verbal, to foster effective collaboration with team members and stakeholdersCapability to work autonomously and confidently, even amidst dynamic circumstances.Demonstrated ability to identify and address misaligned system architecturesProficiency in Agile methodologies, with a history of collaboration within cross-functional teamsPreference for candidates with prior experience in startup environments and remote international settings

We are looking for a highly motivated Application Security Engineer to join our platform team. In this role, you will be a crucial bridge in securing our platforms, proactively embedding security into our development process.Our core application relies heavily on TypeScript/JavaScript and Ruby. We’re looking for someone with an eagerness to dive into the code, hunt and patch vulnerabilities, and be able to build security features in our platform. You will have the opportunity to learn from experienced security professionals, grow your skill set, and make a tangible impact on a platform used by millions of applicants globally.What You’ll Be Doing:• Secure the Codebase: Assist in performing manual and automated security code reviews on our primarily TypeScript/JavaScript and Ruby repositories. • Vulnerability Management: Triage, validate, and prioritize security findings from our automated scanners (SAST/DAST/SCA) and external bug bounty programs. • DevSecOps Support: Help maintain and tune security tooling within our CI/CD pipelines to ensure we catch flaws before they reach production. • Collaborate and Educate: Partner closely with software engineers to explain security risks, provide remediation guidance, and promote a culture of secure coding. • Threat Modeling: Shadow and assist senior security engineers in threat modeling sessions to identify potential attack vectors during the design phase of new features. • Incident Response: Support the security team in investigating and mitigating application-level security alerts and incidents.What You Should Bring: • Experience: 1–3 years of experience in software development, IT, or cybersecurity (can include equivalent internships, bootcamps, or personal security research). • Technical Knowledge: A solid foundational understanding of web application architecture and common security flaws (e.g., OWASP Top 10, CWE). • Code Fluency: The ability to read, understand, and write basic code in TypeScript/ JavaScript or Ruby. You should feel comfortable navigating a modern software repository. • Problem Solving: An analytical mindset with a passion for figuring out how things work—and how to break them safely. • Communication: Excellent written and verbal communication skills. You can explain a technical vulnerability to a developer without sounding accusatory (we assume positive intent and build trust!). • Drive: A "Run" mentality. You are a self-starter who rejects complacency and is eager to continuously learn and grow in the AppSec space. Bonus Points: • Hands-on experience with modern application security testing tools (e.g., Burp Suite, Snyk, Aikido, ZAP).• Familiarity with assessing codebases and platforms using AI tooling. • Familiarity with cloud security concepts (AWS ). • Active participation in Bug Bounty platforms. • Basic understanding of containerization and orchestration (Docker, Kubernetes).

As a Senior Software Engineer in the Fountain One platform team, you will be part of a dedicated team of 4 developers working on developing new products and features that span across the entire Fountain suite of products, which includes planning, architecture, development, and maintenance. To do so, you will receive support from product managers, designers, and other software engineersThe Fountain platform team is organized into product squads, each responsible for various areas across multiple stacks. The goal of this team is to deliver platform and product enhancements to increase customer value and engineering practices across the various Fountain offerings.The team operates with agility and speed. You will be expected to make decisions even when faced with uncertainty, and you will have the freedom to do so. In fact, you will operate with the autonomy typically found in early-stage product development, rather than in a larger organization. You will have the opportunity and be expected to use the latest AI tools to boost your development, as well as contribute to agentic AI-driven systems that enhance the quality of releases through automated processes.This role requires collaboration within a globally distributed organization, spanning different time zones, continents, and cultures (including Western and Northern Europe, USA, South Africa, India, and more).What you’ll be doing:Develop, maintain and test multiple critical systems with high trafficWork closely with product teams to deliver customer valueWork closely with other engineering teams to deliver concrete developer experience gainsImplement reactive systems that enhance performance, security and stabilityDrive key software architecture decisionsImprove our agentic development systems and processesEngage in code reviews and pair programming sessions to uphold code excellence, uniformity, and adherence to best practicesIdentify and resolve performance constraints, optimizing applications for peak speed, scalability, and user convenienceStaying up-to-date with industry trends, continuously seeking opportunities to enhance the user experienceWhat you should bring:Minimum 5 years of extensive software engineering experience, more backend-orientedDemonstrated track record in product-focused software developmentUnderstanding of complex software architecturesStrong problem-solving abilities, including using AI toolsAbility to bridge enterprise customer problems and code seamlessly, showcasing a keen sense of UX as well as security/consistency/scalability considerationsSolid understanding of the limitations and benefits of AI tooling assisted development.Excellent communication skills, both written and verbal, to foster effective collaboration with team members and stakeholdersCapability to work autonomously and confidently, even amidst dynamic circumstances.Demonstrated ability to identify and address misaligned system architecturesProficiency in Agile methodologies, with a history of collaboration within cross-functional teamsPreference for candidates with prior experience in startup environments and remote international settings

As a Commercial Account Executive, you will be responsible for selling Fountain solutions to large employers in industries where the hourly workforce is core to business operations.  These industries include retail and grocery, hospitality and food services, logistics and transportation, business and professional services, and healthcare. Your accounts will have at least 5,000 employees (with an emphasis on 10,000 employees and up), and your buyers will be senior executives in talent acquisition and business operations.What you'll be doing:Prospect to key accounts within your territory, building a sustainable pipeline in partnership with marketing and sales developmentUnderstand and promote Fountain’s vision, products, and value proposition, taking a value-first approach to selling our solutionsManage a complex enterprise sales process, working with and driving consensus among our stakeholders in HR, recruiting, business operations, IT, and other corporate functionsClose new accounts for 5-6 figure annual recurring revenueSet up customers for long-term success, selling with honesty and integrityTrack all customer information and progress in Salesforce and other Fountain toolsContribute to a culture of accountability and a team-selling approachWhat you should bring:The successful candidate will be a highly intelligent and inspirational salesperson who has the following experience and personal characteristics:Minimum 5 years of experience in software sales, with a heavy emphasis on selling business solutions to senior executivesProven track record of exceeding sales quotas and closing 5-6 figure dealsStrong knowledge of technology solutions serving the recruiting, HR, and/or hourly workforce market, including the buyer personas and value drivers at the executive levelPrior experience in startup organizations and selling products that are novel or require creativity and evangelism2 or more years of experience working 100% remotelyWillingness to travel often for events (1+ per month)Salary Range: $90,000 - $100,000K USD + commission, depending on location and experience#LI-KS1

At Fountain, we've built something most sales teams only talk about: an AI-powered Signal Engine that monitors thousands of companies in real time, scores them on 250+ buying signals, and tells you exactly who to call, when to call them, and what to say.We're looking for one exceptional SDR to be the human voice on top of that intelligence! What You'll Actually DoEvery morning, you'll get a call sheet generated by our Signal Engine. Not a static list pulled from a CRM - a live, ranked set of prospects scored by real-time data: hiring surges, tech stack changes, employee sentiment shifts, leadership transitions, and competitive signals.Your job is to turn that intelligence into conversations. You'll call HR leaders, VPs of Talent Acquisition, and operations executives at some of the biggest employers in the US - companies like major QSR chains, logistics providers, retailers, and healthcare staffing firms -  and open with something they didn't expect: you already know what's happening inside their organization.You'll work alongside our automated email sequences, calling prospects who've already been touched with signal-specific outreach. "I sent you a note about your ATS migration, wanted to see if that resonated" is a very different call than a cold pitch.Why This Role Is DifferentYou'll never research a prospect manually. The engine does it for you; company intel, pain signals, contact data, suggested openers, all delivered before your first dial of the day.You'll work with AI, not against it. This role is built around a new way of selling. Our Signal Engine uses AI to gather and score intelligence at a scale no human team could match. Your superpower is what AI can't do: build rapport, read tone, navigate objections, and close for meetings in real time.Your feedback makes the system smarter. Every objection you hear, every signal that resonates, every piece of language a prospect uses - it feeds back into the engine. You're not just making calls. You're training the system that makes your next call even better.You'll have more qualified leads than you can call. We currently track 1,200+ accounts with direct phone numbers for decision makers. Hundreds score above our "hot" threshold. The constraint isn't lead volume, it's your call capacity.What We're Looking ForExperience: 2–5 years in B2B SDR/BDR roles. You've booked meetings, hit quotas, and know what a good conversation sounds like.Curiosity about AI and new processes: This is the key trait. We don't need someone who's done things the same way for a decade. We need someone who gets excited by a smarter way to sell - who sees an AI-generated call brief and thinks "this changes everything," not "this isn't how I usually work."Signal literacy: You can scan a one-page brief with data points (hiring volumes, Glassdoor scores, tech stack details) and translate it into a natural, human conversation within 30 seconds.Industry fit: Experience selling into HR, Talent Acquisition, or operations leaders is a strong plus. Bonus if you've worked in or sold to QSR, retail, logistics, staffing, or healthcare.Comfort with frontline hiring language: You say "hourly hiring" and "crew scheduling," not "talent acquisition transformation." You understand the world of companies hiring thousands of frontline workers.Salary Range: $55,000 - $90,000 USD + commission depending on location and experience.

As a Technical Support Specialist, you will have the opportunity to maintain relationships with some of the biggest brands in the world, support a wide variety of features and integrations, resolve issues, drive adoption, and be the voice of the customer with internal teams. Our team’s mission is to build, deepen and grow relationships with our customers. Successful candidates will be passionate about solving problems and helping customers; thrive in cultivating genuine relationships; love tinkering and figuring out how things work; be able to spot problems and identify patterns; demonstrate a can-do attitude and a sense of ownership; and handle ambiguity well. This role works on Tier 2 levels of support which requires more advanced technical acumen. If this sounds like you, then the game is afoot.What you'll be doing:Respond to customer inquiries in Intercom ticketing system in a timely and professional manner, and provide work arounds or alternate solutions while issues are being investigatedDiagnose and troubleshoot software issues, providing effective solutions or escalating as necessary by generating well informed and documented tickets in LinearInvestigate problems using data logs, on platform and API testing, using Fullstory to view user sessions, backend settings, and engaging with our integration partnersCollaborate with engineering, support engineering, and product teams to identify and resolve technical problemsCreate RCA (Root Cause Analysis) documentation for some incidents when necessaryCreate and maintain technical documentation, including FAQs, user playbooks, and troubleshooting tipsAssist in the onboarding process for new team members, providing training and support as neededGather customer feedback and insights to help improve product features and support processesParticipate in team meetings to discuss ongoing issues, share knowledge, and enhance overall support qualityFountain is a multi-product suite, so it’s pertinent to the success of the team to stay up-to-date with product updates, new features, and industry trends to provide informed supportEstablish baseline performance metrics related to service level agreements (response rates and resolution times) and key performance indicators like ticket volume addressed, first touch resolutions, and CSATWhat you should bring:Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience2+ years of experience in a technical support role at a software companyStrong troubleshooting skills with the ability to diagnose complex technical issuesFamiliarity with software development processes and technologies (e.g., APIs, databases, querying DBs via SQL) and familiarity with log and error monitoringExcellent verbal and written communication skills, with the ability to convey technical information to non-technical usersStrong problem-solving abilities and a customer-oriented mindsetExperience with ticketing systems and support tools (e.g., Intercom, Zendesk, Linear, JIRA) is a plusExperience with different HR systems, ATSs, and multi-product suites is preferredNice to have:Experience in B2B SaaS startup environmentsWorking remotely for a global company across multiple time zonesSQL experience

You love digging into code, and figuring out what is wrong.  You love fixing code that isn’t working right, or just making it better.  You’re ready to expand your software development career by helping some of the largest companies in the world maximize their use of Fountain’s high volume hiring and hourly workforce management platform.  Working with the Support, Customer Success and Professional Services teams you’ll help make our customers' problems melt away, and help implement customer specific features.  You’ll work with our Product and Engineering teams to make sure that we are always improving and making Fountain all that it can be.This role requires collaboration within a globally distributed organization, spanning different time zones, continents, and cultures (including Western and Northern Europe, USA, South Africa, Mexico, and more).What you'll be doing:Develop, test, and maintain product featuresReview and collaborate with other developers' workEnsure the quality, reliability, operations, and security of your productCollaborate closely with the product team throughout the product life cycleImplement and maintain the stack using best practices and current pragmatic boundariesBecoming an expert in Fountain’s multiple products, and working with product managers, customer support, and developers to understand features and the intentions behind themWorking with Fountain’s Product team to standardize and integrate frequently requested functionality into the core applicationEliminate repeat issues, whether by automation, direct tooling to resolve, or fixing a problem upstreamWhat you should bring:2+ years of Experience Javascript framework [React, Typescript, Node, etc] OR2+ years of Experience Ruby on Rails [Sidekiq, React, etc]Excellent communication skills, both written and verbal, in English, to facilitate effective collaboration with the team. Proven experience troubleshooting and solving production software issuesEmpathy for the customersAttention to detailDemonstrated experience in a product-oriented software developmentAbility to work independently and confidently, even in dynamic situations and with limited informationNice to have:Experience in B2B SaaS startup environments and remote international settings is strongly preferredFamiliarity with event-driven architectures, serverless architectures, high volume architectures, API strategies, MongoDB, AWS, micro-services, web security, and Agile methods is highly desirableExperience with or a desire to learn augmented coding practices using LLMs and entirely autonomous coding platforms is desirable

As a Senior Software Engineer at Fountain, you will collaborate with a diverse team of engineers, designers, and product managers to create user-centered web applications that empower organizations to improve employee retention.To succeed in this position, it is important to have a proven track record of working with rich enterprise products and possess strong problem solving skills, and a solid technical background in frontend/backend development, data structures, and architecture.The Fountain Engineering team is organized into product squads, each responsible for independently owning the product's health and market fit. The teams are the domain experts of their products, and are always looking to improve their operation.We are a rapidly growing team that operates with agility and speed. You will be expected to find creative solutions even when faced with uncertainty, and you will have the freedom to do so. In fact, you will operate with the autonomy typically found in early-stage product development, rather than in a larger organization.This role requires collaboration within a globally distributed organization, spanning different time zones, continents, and cultures (including Western and Northern Europe, USA, South Africa, Mexico, and more).What you’ll be doing:Design, develop, test, and maintain product features and enhancementsCollaborating closely with product and design teams to bring features to lifeReview and collaborate with other developers' workImplement RESTful API endpoints, build new functionality in our Express/Node.js backend codebase, build upon our MongoDB modelEnsure the quality, reliability, operations, and security of all our productsIdentifying and addressing performance bottlenecks and optimizing applications for maximum speed, scalability and ease of useStaying up-to-date with industry trends and continuously seeking opportunities to enhance the user experienceWhat you should bring:5+ years of experience in full stack software engineering Proven experience in product-oriented software developmentProficiency in modern technologies, including but not limited to:React, TypeScript, MongoDB, Express (must have) TailwindCSS, MUI, Vite Ruby on Rails (nice to have)Testing Suite -  Vitest/Jest, PlaywrightStrong problem-solving skills and the ability to think critically about user interactions and system architectureAbility to work independently and confidently, even in dynamic situations and with limited informationExcellent communication skills, both written and verbal, in English, to effectively collaborate with team members and stakeholdersNice to Have:Experience in B2B SaaS startup environments and remote international settings is strongly preferredFamiliarity with event-driven architectures, serverless architectures, high volume architectures, API strategies, MongoDB, AWS, micro-services, web security, and Agile methods is highly desirableExperience working in an Agile development environment, collaborating with cross-functional teamsPast positions in startups and international contexts will be appreciated